Corrective Action Requests

It was noted that Forecasting is a significant aspect of the department’s activities as this feed into the overall company plan. The audit recommends that a formal objective relate to this aspect of the department’s activities be put in place in order to address such issues as communication time lines, accuracy as well as frequency of reviews against plan.

While the department has an approved OSH Risk Register, the auditee presented a wrong version of the register to the auditors. This raises concern over the effectiveness of the document control procedures as it exposes the department to the use of unauthorized documents.

The department has two OSH risk assessment criteria in use on the same document. The two criteria are:
Stop Activity and make immediate improvements for risk factors >=14.9 and,
Stop Activity and make immediate improvements for risk factors Greater > = 15.

Corrective actions are not being fully implemented. Evidence of implementation was four issue against five issues raised in 2024. Furthermore, the auditors noted that root cause determination and corrective action is not being done in a proper manner e.g root cause for non-conformity FAD012024 ‘The correction done was deemed to be the same as corrective action’

The OSH risk FAOSHR03 in the register for the department did not have residual risk and mitigation controls despite the fact that it is in the orange which has a requirement to implement controls.

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Full server backups or application database backups are performed every business night, excluding holidays according to the procedure ICT07: Backup Policy and Procedures. When the auditor requested for records retention schedule for the department, it came to his attention that back up files are not covered by the department’s records management retention schedule approved on 28 February 2023. This leaves such records without their retention and disposal defined.

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There is no evidents of corrective action having been implemented

This is another audit finding

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The auditors requested the operator of the crane used for loading tobacco dust bags, and Parafat Mayeresera informed the auditors that he was trained and responsible for operating the crane. However, when the auditors requested the training records, they were not provided.

The auditor requested the inspection records for the crane used for loading dust, which were not provided. The auditee exonerated the department from the responsibility of ensuring that the lifting equipment is inspected as required.

It was observed by auditors that tobacco dust had accumulated in the storm drain opening at the dust loading area.

The trolley for the carrying fuel pump was manufactured without full approval of the drawing by the relevant authorities. Furthermore, the final trolley was modified without approval